Terms & Conditions

Admin
July 15, 2024

These Terms and Conditions of Use (“Terms”) apply to the website located at charisma-towels.com and all associated sites linked to charisma-towels.com, which are operated by Charisma Towels (“Charisma,” “we,” “us,” and “our”).

By using our website in any way, including browsing, accessing pages, purchasing products, creating an account, or submitting content, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our site.

The following outlines the rules and regulations for the use of Charisma Towels’s Website and any related products or services. Please read them carefully. Your access to and use of this Website is conditioned on your acceptance of and compliance with these Terms. By accessing or using this Website, you signify your agreement to these Terms.

1. ABOUT CHARISMA TOWELS

Charisma Towels offers this website, including all information, products, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

Charisma Towels provides luxury bath towels, linens, and accessories. Users of our site can learn about and purchase our products.

Portions of our site offer the opportunity to post and exchange opinions and information about Charisma Towels and related topics. Charisma Towels does not filter, edit, publish or review user-generated content prior to its presence on our site.

2. USE AND CONSENT

A. Age Requirement. You must be at least 18 years of age to use our website. By using this site, you represent and warrant that:

You are at least 18 years old.
All registration information is truthful and accurate.

B. Legal Compliance. You agree to comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of our site.

C. Multiple Users. You may not share your account or password with anyone else. Charisma Towels reserves the right to refuse or cancel any order with an invalid or incomplete account registration.

3. INTELLECTUAL PROPERTY RIGHTS

Our Limited License to You. This website and all the materials it contains are the property of Charisma Towels and its affiliates. Your use of our trademarks, service marks, and trade names without prior written authorization is strictly prohibited. Charisma Towels authorizes you to view and download the materials located on this website only for personal, non-commercial use, provided you retain all copyright and other proprietary notices contained in the original materials on any copies made.

4. E-COMMERCE

A. Refunds. Unless otherwise stated, all product purchases are final, and we do not provide refunds. We will replace any defective or damaged items within 30 days of delivery. Some specialty items may not be eligible for returns or exchanges.

B. Payment. All credit card payments are processed through third-party payment processors like Stripe and PayPal. Card payments are subject to validation checks and authorization by those providers. If charges do not go through successfully, we may suspend your account until updated payment details are provided.

C. Taxes. All stated prices and fees are exclusive of taxes, which are the sole responsibility of the customer. Users ordering products for delivery to destinations outside the United States may be responsible for import duties or other taxes when the order arrives.

D. Order Cancellation. We reserve the right to refuse or cancel orders at any point, including after an order confirmation email has been sent. Some reasons for cancellation may include errors in product information, inaccuracies in pricing, or unavailability of products. You will be notified if an order is cancelled for any reason.

5. USER-GENERATED CONTENT

We may provide features and functionality that allows you to post content to a public portion of our site including comments, posts, photos, videos, reviews, and other submissions. You are solely responsible for all content you submit, post, and upload. By posting any content, you represent and warrant to us that:

You own the content or have the necessary rights and permissions to use it in compliance with these Terms;
The content is accurate and truthful to the best of your knowledge;
Use of the content does not infringe any intellectual property rights or violate any applicable local, state, national, or international laws; and
You assume full responsibility for the content, including its legality, accuracy, appropriateness, and copyright compliance.

We do not guarantee the accuracy, integrity, quality, or appropriateness of any content, including user-generated content. By using our site, you acknowledge and accept that you may be exposed to content you find offensive or otherwise objectionable. You agree that we are not liable for any user-generated content.

We reserve the right to reject, remove, or edit any submissions that contain illegal, offensive, threatening, libelous, defamatory, pornographic, or otherwise objectionable content. However, we are not obligated to take any such actions. We assume no responsibility or liability arising from the content posted by third parties.

6. ACCOUNT SECURITY AND TERMINATION

We care about the security of your account and information. However, we cannot guarantee security against unauthorized access or hacking. You should safeguard the confidentiality of your login credentials and immediately notify us through customer support if you suspect any unauthorized access or use of your account.

We may suspend, restrict, or terminate any accounts that violate these Terms, misuse our services, or engage in any illegal or fraudulent conduct. You can delete your account and associated data at any time by contacting customer support. We also reserve the right to delete inactive accounts if they remain unused for an extended period of time.

7. LINKS TO OTHER WEBSITES

Our website contains links enabling you to visit third party websites that are not controlled or monitored by Charisma Towels. We are not responsible for the content, products, services, or information found on these third party sites. You access these links and websites at your own risk.

8. DISCLAIMER OF WARRANTIES

You agree and understand that:

A. No Warranties. This website is provided strictly on an “as is” basis. We make no warranties or representations about the accuracy, completeness, currentness, suitability, or timeliness of the content available on the sites.

B. No Liability. Charisma Towels will not be liable for any losses or damages arising from your reliance on any information provided on our website. Reliance on any product descriptions, customer reviews, or other content is done strictly at your own risk. If you have any doubts, please confirm details with the merchant prior to making a purchase.

9. LIMITATION ON LIABILITY

You agree that under no circumstances shall we be held liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of our website or products, even if we were made aware of the possibility of such damages. This includes, but is not limited to, any losses, lost profits, loss of opportunity, or damages from missed events or travel.

The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails in its essential purpose. This limitation of liability is comprehensive and applies to all claims of any kind.

10. INDEMNIFICATION

You agree to defend, hold harmless, and indemnify us, including affiliates, directors, officers, employees, and agents from and against any third-party claims, actions, damages, liabilities, losses, and expenses arising out of your use of the website, products, or any user content you post, including violations of third party rights, intellectual property claims, and privacy violations.

11. SEVERABILITY

If any part of these Terms is deemed unlawful, void, or unenforceable for any reason, that part shall be deemed severable and shall not affect the validity or enforceability of the remaining provisions.

12. GOVERNING LAW

These Terms shall be governed by the laws of the State of California without regard to its conflict of laws principles. You agree to submit to the personal jurisdiction of courts located in Los Angeles County for resolution of any disputes arising from use of our website or products.

13. DISPUTE RESOLUTION AND ARBITRATION

If a dispute arises relating to these Terms, our privacy policy, or your use of our products or website, we encourage you to contact us directly first to resolve it amicably.

If we cannot reach a resolution within 30 days, you agree that any remaining disputes will proceed to binding arbitration administered by JAMS under its Comprehensive Arbitration Rules. The process will be confidential, except in limited circumstances. Hearings will be held in Los Angeles County, California.

YOU UNDERSTAND AND AGREE THAT YOU ARE WAIVING YOUR RIGHTS TO A TRIAL BY JURY AND TO PARTICIPATE IN ANY CLASS ACTION LAWSUIT.

14. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Charisma Towels with respect to this website and supersede any prior versions of these Terms. Additional or conflicting terms in any other documents issued by you are hereby rejected. To the extent of any conflict with these Terms, the latest Terms shall prevail.

We reserve the right to modify these Terms at any time without notice. Updated versions will be posted here. Continued use of our website after changes become effective constitutes your consent to the changes. Please check these Terms periodically for updates.